Your situation
Does this sound like what happened?
These are some of the circumstances we can consider. You can still ask for an assessment if your experience is different.
- Slips, trips and falls in the workplace
- Manual-handling and lifting incidents
- Unsafe machinery, tools or work equipment
- Inadequate training, supervision or protective equipment
What we will talk through
We will ask about your role, the task you were carrying out, the training or equipment provided and how the incident was recorded.
Your employer’s responsibilities
An accident at work does not automatically mean the employer is legally responsible. The circumstances and reasonable safety measures will need to be considered.
Worried about raising it?
It is understandable to feel concerned. We can discuss the position confidentially before you decide whether to proceed.
Injuries & losses
The effect on your everyday life matters.
Tell us about your symptoms, recovery and the practical changes since the accident. Depending on the evidence and legal route, a claim may consider the injury alongside related losses such as:
- Lost wages and other evidenced earnings losses
- Reasonable treatment and appointment travel costs
- Care or help needed during recovery
- Longer-term effects on work, where supported by evidence
These are possible categories, not guaranteed payments. The evidence, responsibility and applicable rules determine what can be recovered.
Useful evidence
Start with what you have.
You do not need a complete file before speaking to us. Keep original documents and recordings where possible. The following can help:
- 01
The accident-book entry or internal incident report
- 02
Photographs, witness details and relevant messages
- 03
Training records, risk assessments or equipment information where available
- 04
Medical evidence and records of lost earnings or expenses
Keep the details in one place.
Use the practical accident checklist to organise what you have and note what is missing.
Open the accident checklistProcess & funding
Understand the route before you choose it.
Tell the firm what happened
Explain the incident, your injuries and any contact with insurers or other representatives.
Explore the available options
The team can consider the information, the possible route and what further enquiries may be needed.
Decide whether to proceed
If the firm can act, review the proposed next steps and funding terms before giving instructions.
The costs conversation
No Win, No Fee
May be available, subject to eligibility and terms. Ask about any potential costs, deductions and relevant insurance before choosing to proceed.
Understand the funding termsCommon questions
A little clarity before you decide.
I am worried about raising this with my employer. Where do I start?
Start by explaining your concerns during a confidential conversation. A claim will require the relevant employer or other party to be involved if it proceeds. We can discuss the process before you decide; we cannot promise how an employer will respond.
Should I make an accident-book entry?
Ask for the incident to be recorded through your workplace reporting process and request a copy if available. Keep a factual note of when, where and how it happened, who witnessed it and who you told. Missing paperwork does not prevent you asking for an initial assessment.
Does every workplace accident lead to compensation?
No. Being injured at work does not automatically establish a claim. The assessment considers responsibility, safety measures and whether a failure caused the injury. Employers’ liability insurance may meet compensation where the employer is liable and cover applies.
Ask about the deadline early
For many personal injury claims, court proceedings must usually be started within three years, but the correct deadline depends on the facts and exceptions can apply. Contacting us does not stop time running. Seek advice promptly rather than relying on a general deadline.