Your situation
Does this sound like what happened?
These are some of the circumstances we can consider. You can still ask for an assessment if your experience is different.
- Unsafe overtaking or close passing
- Vehicles turning or emerging at junctions
- Car-door incidents and collisions in cycle lanes
- Road defects or poorly maintained surfaces
What we will talk through
We will ask about the road layout, the other road user’s actions, available camera footage and the damage to your bicycle or equipment.
Equipment and clothing
Keep damaged items where it is safe to do so, and retain receipts or repair estimates. These may help evidence related financial losses.
Road defects
Where a defect may have caused the accident, responsibility and the relevant maintenance regime will need careful investigation.
Injuries & losses
The effect on your everyday life matters.
Tell us about your symptoms, recovery and the practical changes since the accident. Depending on the evidence and legal route, a claim may consider the injury alongside related losses such as:
- Repair or replacement costs for damaged cycling equipment
- Lost earnings during recovery
- Reasonable treatment and travel expenses
- Practical help needed because of your injuries
These are possible categories, not guaranteed payments. The evidence, responsibility and applicable rules determine what can be recovered.
Useful evidence
Start with what you have.
You do not need a complete file before speaking to us. Keep original documents and recordings where possible. The following can help:
- 01
Photographs of the location, road layout and bicycle
- 02
Helmet-camera, dashcam or nearby CCTV footage
- 03
Witness and vehicle details
- 04
Receipts or valuations for damaged equipment and clothing
Keep the details in one place.
Use the practical accident checklist to organise what you have and note what is missing.
Open the accident checklistProcess & funding
Understand the route before you choose it.
Tell the firm what happened
Explain the incident, your injuries and any contact with insurers or other representatives.
Explore the available options
The team can consider the information, the possible route and what further enquiries may be needed.
Decide whether to proceed
If the firm can act, review the proposed next steps and funding terms before giving instructions.
The costs conversation
No Win, No Fee
May be available, subject to eligibility and terms. Ask about any potential costs, deductions and relevant insurance before choosing to proceed.
Understand the funding termsCommon questions
A little clarity before you decide.
Should I keep my damaged bicycle and helmet?
Where it is safe and practical, keep damaged items and photograph them before repair or disposal. Retain receipts, repair estimates and any inspection report. Do not ride an unsafe bicycle or reuse potentially damaged protective equipment.
What should I do with helmet-camera footage?
Keep the original recording, including the period before and after the incident. Save a backup and note the date and location. Avoid relying only on a short edited clip, which may omit useful context.
What if a pothole caused the accident?
A road-defect claim needs a different investigation from a collision with a vehicle. Photographs, the exact location, the condition of the surface and maintenance information may matter. Only record the scene where safe; a defect does not automatically establish legal responsibility.
Ask about the deadline early
For many personal injury claims, court proceedings must usually be started within three years, but the correct deadline depends on the facts and exceptions can apply. Contacting us does not stop time running. Seek advice promptly rather than relying on a general deadline.